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Unit Secretary/BHS (Full Time/Non-Exempt)

San Diego, CA

 GENERAL PURPOSE OF JOB:   To facilitate the flow of information associated with the unit's operation, to provide clerical support to the unit team.

    • Participates in mandatory orientation and training activities.
    • Serve as unit receptionist; answer telephone, screening and routing calls and taking and routing messages; place calls as assigned.
    • Type various correspondence and documents for unit staff; photocopy and distribute as necessary.
    • Maintain files and records related to the effective operation of the unit (e.g., patient charts, forms, correspondence, time cards or time sheets, logs, etc.).
    • Process physicians' orders and schedule procedures.
    • Sort and distribute or route unit mail.
    • Participate in hospital emergency codes necessary to the unit's and hospital's safe operation.
    • Assist staff in admitting and orienting new patients.
    • Process patients' ancillary charges.
    • Assists staff in daily unit operational needs.
    • Participates in activities which enhance professional growth and development.
    • Demonstrates conduct in keeping with Aurora ethical standards.
    • Complies with facility safety, infection control and security program.
    • Supports facility internal and external customer service standards.


High school diploma or equivalent, with high school level reading, writing, and basic math skills; telephone etiquette and sound English usage bills; skills in producing business correspondence and documents, typing, filing, and basic office equipment operation skills; legible writing; office organization and time management skills; flexibility regarding schedule; customer service/interpersonal skills; familiarity with basic medical terminology and hospital procedures helpful; detail-oriented and able to meet deadlines; required to be trained in proper response to combative or hostile patients; must have valid AHA CPR certification, able to stay on task amidst noise and distractions and able to handle information as strictly confidential.