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Who we serve

Aurora Behavioral Health Care San Diego provides inpatient and outpatient services for children, adolescents, adults and older adults and active duty military service members.

Our Needs Assessment and Referral Department is open 24/7 to answer any questions you may have about our programs or available resources in the community.

Aurora San Diego is contracted with most insurance companies including Kaiser, Blue Cross, Optum, Magellan, Blue Shield, Tricare, United Behavioral Health, Pacificare, CIGNA and many more. We also are Medicare and MediCal providers.

Additionally, assessments and admissions can be facilitated 24/7.

Please call 858-675-4228 or 888-565-4228 for additional information.

What is an assessment?

At Aurora San Diego, our goal during the assessment process is for you to feel comfortable and informed. During the assessment, an Assessment & Referral professional will ask you about the concerns you are currently having as well as questions about your past medical and psychiatric history. If applicable, any drug and/or alcohol abuse will be addressed as well. An assessment allows us to efficiently and effectively evaluate how you are feeling emotionally and physically so that we may identify a program and services which best meet your needs. Feel free to bring a family member or friend, as this may be helpful for support and to assist in the assessment process.

This assessment is not a psychiatric evaluation. Rather, it is to determine the level of care you need. Once the assessment is complete, our Assessment & Referral staff will discuss the results with you and then make a determination about what services you require.

How do I schedule an assessment?

Simply call 1-888-565-4228 or 858-675-4228, an Assessment and Referral professional will take your call, ask a series of questions and listen to determine if a face-to-face assessment is the appropriate next step. Our goal is to meet with you as soon as possible and same day assessments can and are available in most situations.

When do I schedule an assessment?

If you are having difficulty at school, work or home due to mental health or substance abuse issues such as

  • Anxiety/Panic
  • Depression
  • Drug/Alcohol abuse
  • Bipolar Disorder
  • Schizophrenia
  • Suicidal/homicidal thoughts
  • Post Traumatic Stress Disorder
  • Obsessive Compulsivity

Or any other mood behaviors, NOW is the right time to call. 858-675-4228

How long do assessments take?

The time frame for an assessment varies, depending on your unique situation. In most situations you should expect an assessment to take 30-45 minutes. If it is determined that hospitalization is the best course of treatment, 1 ½ hours for the admission process should be expected.